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Quality Assurance and Management System

An Interactive 10-Day Training Course

Quality Assurance and Management System

Concepts for Quality Management, Implementation & Audit

NASBA
Classroom Schedule
Date Venue Fees
25 May - 05 Jun 2026 Dubai $ 11,900
21 Sep - 02 Oct 2026 London $ 11,900
Online Schedule
Date Venue Fees
25 May - 05 Jun 2026 Online $ 7,900
21 Sep - 02 Oct 2026 Online $ 7,900

Full outline shall be posted soon.

For more Enquires, please call +971 44 250 700 or email us at: info@glomacs.sa

Course Outline

Module I: Essentials of Quality Assurance

Day 1

International Standardization and the Global and Organizational Benefits

  • History of international standardization
  • Introduction to ISO 9001: 2015
  • Economic benefits of standardization
  • Organizational benefits of standardization
  • Standards as a mechanism or controlling organizations risks
  • Risk Management Systems
  • Risk Management Principles
  • A teamwork approach to quality
  • Teambuilding exercise
Day 2

Introduction to Quality Assurance and Control

  • An introduction to quality assurance and control
  • Comparison between QA and QC
  • History of quality assurance
  • Models of quality assurance and control
  • Concepts of Total Quality Management
  • Deeming’s Fourteen Points and other approaches
  • Culture of Quality – The Role of TQM
  • Twelve Obstacles to Implementing Quality
  • The Process Approach of ISO 9001:2015
Day 3

Process Approach to Managing Quality Assurance

  • The benefits of the process approach
  • The ISO High Level Structure – Annex SL
  • ISO 9001 and a framework for managing quality assurance
  • The PDCA Approach
  • Objectives and KPI’s
  • Needs and Expectation of Interested Parties
  • The definition of ‘Stakeholders’
  • Risk Based Thinking
  • Managing Risk and opportunity in a quality management system
  • Assessing Risk and Opportunity within a Quality Management System
Day 4

Principles of Quality Assurance and Control

  • Core principles in achieving total quality management
  • Principles of TQM
  • Prevention not Correction
  • Customer focused quality
  • Establishing vision & mission
  • Establishing A Quality Policy
  • Planning for a Quality Management System
  • 12 Steps for Implementing a QMS
  • Supporting the Quality System (Resources & Competence)
  • Opportunities for organizational continuous improvement
  • Building quality through teamwork
Day 5

Guidelines for Auditing Quality Assurance and Control as Required by ISO 19011

  • Requirements of ISO19011 – guidelines for auditing management systems
  • Types of Systems Audits
  • Audit as Part of Performance Monitoring and Organizational Improvement 
  • Developing a Programme of Audits
  • Planning A Quality Assurance Audits
  • Conducting Quality Management System Audits
  • Non Conformity Finding & Reporting
  • The Quality Audit Report
  • Closing Out Nonconformities
  • Building Quality Through Teamwork
  • Process Quality Continual Improvement 

Module II: Quality Assurance in Practice

Day 6

Designing and Implementing ISO9001

  • The PDCA Approach
  • Risk Based Thinking
  • The Organization and Context
  • Needs and Expectation of Interested Parties
  • Significance of Effective Leadership Roles
  • Role and Responsibilities of Leaders in ISO9001
  • Culture of Quality – The Role of TQM
Day 7

Planning and Operating a Quality Management System

  • Establishing Policies
  • Planning for a Quality Management System
  • Assessing Risk and Opportunity within a Quality Management System
  • Supporting Your System – resources, competence
  • Operations, Planning and Control
Day 8

Audit as a Management Tool

  • Management Systems Auditing
  • The Face of a Systems Auditor
  • Requirements of ISO19011 – guidelines for auditing management systems
  • Types of Systems Audits
  • Planning Audits
  • Audit as Part of Performance Monitoring and Organizational Improvement
Day 9

Audit in Practice

  • Developing a Programme of Audits
  • Planning an Audit
  • Opening Meetings
  • Audit Questions and Use of Check Lists
  • Conducting the Audit
  • Role Play Exercise
Day 10

Document Management in Your Quality Management System

  • Building a Document Control System
  • Document Life Cycles
  • Consistency in Document Appearance, Notation and Circulation
  • Maintaining the Integrity of Document Controls
  • Availability of Documents to Interested Parties
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Global Standards, Local Relevance

All Saudi GLOMACS training courses are developed in line with internationally recognised standards while remaining relevant to the professional expectations and working environments in Saudi Arabia.

This approach ensures participants benefit from globally benchmarked knowledge that can be applied effectively within Saudi-based roles, regional responsibilities, and international professional contexts.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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